Contact Us

Got a question about one of our rankings, spotted something that needs updating, or just want to flag your own experience with a VPN-friendly crypto casino? This page explains how to reach us and what we can actually help with.

How to reach us

The best way to contact us is by email at [email protected]. Tell us as much detail as you can — which page or casino you're referring to, what device or browser you were using, and what you'd like us to look into. We read every message, though we can't promise a reply to every one, and response times vary depending on volume.

What we can and can't help with

We're an independent review and comparison site, not a casino operator. That distinction matters for what we're able to sort out:

• We can help with: corrections to bonus terms, licensing details, or coin support listed on our pages; feedback on payout speed, VPN access, or KYC requirements you've encountered at a listed site; general questions about how we research and rank crypto casinos.
• We can't help with: account issues, deposits, withdrawals, or disputes with a specific casino. Those need to go directly to that casino's own support team, since we don't hold player funds or manage accounts on any operator's behalf.

If your question is about whether a particular offshore site is available in your state, or how VPN use interacts with a casino's terms, we can point you to the relevant guidance on our site, but we can't advise on bypassing geoblocks, KYC checks, or any other verification step — that's outside what a comparison site should be doing, and it isn't something we recommend.

Reporting an error on a review

We fact-check the details we publish — supported coins, editorial ratings, bonus terms, wagering requirements — as of the date each page is last updated. Crypto casinos change their terms, licensing, and country restrictions often, so if something on the site looks out of date, let us know which page and which detail, and we'll review it. This is especially useful for anything touching wagering requirements or state restrictions, since those shift the most.

Feedback on your own experience

If you've played at a site we've reviewed — whether that went smoothly or not — your feedback genuinely shapes how we assess it going forward. We're particularly interested in real-world notes on payout speed, whether a VPN caused any access or verification issues, and how customer support handled things. We don't publish user testimonials as reviews, but this kind of input feeds into how our team evaluates each casino over time.

Before you get in touch

A few things are worth checking first, since they cover most common questions:

• Our Responsible Gambling page covers self-exclusion tools, deposit limits, and the National Problem Gambling Helpline (1-800-GAMBLER) if you or someone you know needs support.
• Our Terms and Conditions page explains how we operate the site, including our approach to affiliate relationships.
• Our About Us page has more on who runs this site and how we approach reviewing crypto casinos.

A note on what this site is

Crypto Casinos may earn a commission when readers sign up through links on this site, at no extra cost to the player. That relationship never decides our rankings — offers and ratings are based on our own research into coin support, licensing, payout speed, and terms. Nothing on this site is financial, legal, or tax advice; for anything involving your specific tax obligations on gambling winnings or crypto gains, speak to a qualified professional. All casinos listed are intended for players of legal gambling age in their jurisdiction (18+ or 21+ depending on the site and state), and offshore crypto casinos operate in a legal grey area for US players — they are licensed outside the US, typically in jurisdictions like Curaçao or Anjouan, not by any US regulator, so it's on you to check your own state's laws before signing up.